Innate strategist with a passion for change, communication and alphabetizing my spices. Prosci and PMI certified.
Culture. The very word makes my neurons dance and synapses explode like the Shanghai night sky during Spring Festival. Thank you, Soc 211, for introducing college me to the field of Sociology. Thank you, Northwest Airlines, for carrying young me to exciting destinations. Thank you, Margaret Mead, for inspiring me to follow in your footsteps … Continue reading Culture Clash
There is so much pressure to be in a constant state of growth mindset. Constantly develop your weaknesses, they say, or you're somehow failing at life. Learn an instrument. Eat healthier. Be less self-critical. Draw better boundaries. Be more adaptable. More focused. More helpful. More discerning. More assertive. More vulnerable. Let things go. Challenge the … Continue reading Finding Strength
Picture this: It's a hot summer day. You're on the beach and it's your turn to order ice cream. Finally. "Oh, yum, I'll have the butter pecan. Two scoops. Wait, no, the moose tracks. Single. In a waffle cone. Say, is that strawberry cheesecake? Yeah, that sounds better. Hold on—you have gelato?! Lemon, please!" There's … Continue reading Teaching Helplessness
An AAR is a great tool when used effectively. Used ineffectively, it becomes another blame game that corrodes morale and true collaboration.
Why do change efforts fail? Misalignment with vision? Lack of leadership? Poor planning? Weak WIIFM? (That's, What's in it for me?) Let's see...<opens textbook>...yep. All of the above. That's okay, you know the methodology. How to be an Influencer and Change Anything. How to overcome the Five Dysfunctions of a Team. So you create a … Continue reading Ready…Aim…Fire!
Where do we pick up our bad habits? Parents? Older siblings? Influential friends? Maybe, but I'll offer another—teachers. Yes, I said it—teachers. "Ok, class, your assignment is to write a 5,000-word essay." <collective groan> Well, esteemed teachers, it is my opinion, therefore, that you are, solely, though perhaps unjustly, insomuch as responsible for one of … Continue reading Breaking Bad (Habits)
You just got the email. A new, exciting software change is coming to your organization...SOON! The email probably touted benefits of the new software in a succinct bulleted list: Accelerates our digital transformation. Enables anytime, anywhere collaboration. Offers new features and enhanced security. Yep, that's pretty standard language for what we in the biz call … Continue reading Prepare for Launch in 28…14…7…1…
Faster than office rumors, more powerful than good strategy, able to leap poor planning in a single bound. The child of Writeon is now the Woman of Miracles: Email Writer Girl! I'm here to fix all your problems with a single email. <swoosh> Ta-dah! No need to thank me; it's my job. <sigh> When I have the … Continue reading Email Writer Girl Saves the Day
I had just given a 3-minute intro on myself and my field of work—no small feat. I mean, few actually know what human change & communication is, so to explain it in a couple of minutes was something to be proud of. Prior to my speech, I felt empowered. I was sitting at a table … Continue reading Why Are You So Mean To Me?
We all have a fantasy world. Mine has Standard Operating Procedures (SOPs). In fact, the words Policies, Procedures and Plans make my mind wander off to explore the infinite possibilities... Wait? Aren't standardization and infinite possibilities on opposite ends of the spectrum? Oh no, my friends. In fact, I'd argue they're dependent upon one another! … Continue reading What’s SOP?