What’s Your Plan?

I love it when a good plan comes together. Heck, I love it when a mediocre plan sorta comes together. And a bad plan? Well, that's pretty much the story of my life. But I digress. As a planner, disaster response operations and organizational change management have been perfect careers for me. In fact, I … Continue reading What’s Your Plan?

Catch and Release Fishing

I recently landed a big fish of a project in a small pond. A small business suddenly lost their sole source of institutional knowledge - passwords, processes, everything. So, being the only one in the boat, I grabbed the line and began dragging it in. Dragged resources for passwords. Dragged business processes into the cloud. … Continue reading Catch and Release Fishing

No Place Like Home

You know the story. The Scarecrow had a brain. The Lion had courage. The Tin Man had a heart. Dorothy had a home. Sure, they had to battle some witches and flying monkeys before they realized it, but hey, who hasn't? Classic tale of navigating life. My Wizard appeared in 2015 as a recruiter for … Continue reading No Place Like Home

Teaching Helplessness

Picture this: It's a hot summer day. You're on the beach and it's your turn to order ice cream. Finally. "Oh, yum, I'll have the butter pecan. Two scoops. Wait, no, the moose tracks. Single. In a waffle cone. Say, is that strawberry cheesecake? Yeah, that sounds better. Hold on—you have gelato?! Lemon, please!" There's … Continue reading Teaching Helplessness

Ready…Aim…Fire!

Why do change efforts fail? Misalignment with vision? Lack of leadership? Poor planning? Weak WIIFM? (That's, What's in it for me?) Let's see...<opens textbook>...yep. All of the above. That's okay, you know the methodology. How to be an Influencer and Change Anything. How to overcome the Five Dysfunctions of a Team. So you create a … Continue reading Ready…Aim…Fire!

Breaking Bad (Habits)

Where do we pick up our bad habits? Parents? Older siblings? Influential friends? Maybe, but I'll offer another—teachers. Yes, I said it—teachers. "Ok, class, your assignment is to write a 5,000-word essay." <collective groan> Well, esteemed teachers, it is my opinion, therefore, that you are, solely, though perhaps unjustly, insomuch as responsible for one of … Continue reading Breaking Bad (Habits)

Prepare for Launch in 28…14…7…1…

You just got the email. A new, exciting software change is coming to your organization...SOON! The email probably touted benefits of the new software in a succinct bulleted list: Accelerates our digital transformation. Enables anytime, anywhere collaboration. Offers new features and enhanced security. Yep, that's pretty standard language for what we in the biz call … Continue reading Prepare for Launch in 28…14…7…1…

Email Writer Girl Saves the Day

Faster than office rumors, more powerful than good strategy, able to leap poor planning in a single bound. The child of Writeon is now the Woman of Miracles: Email Writer Girl! I'm here to fix all your problems with a single email. <swoosh> Ta-dah! No need to thank me; it's my job. <sigh> When I have the … Continue reading Email Writer Girl Saves the Day