Warning: Curve Ahead

above the clouds

I love, love, love me some psychoanalysis. Self-analysis included. (Definitely included.) And change management. Big fan. So let's talk about the change curve, a nonlinear psychological model for how individuals progress through change. There are a few models out there, but since I favor odd numbers and accomplished women, I go with the Kubler-Ross model: … Continue reading Warning: Curve Ahead

3 Tips for Great Email Content

Communications and Human Change Management

You've been sending email for as long as you can remember. Probably picked up technical tips and tricks along the way. But what about techniques for creating better content? Here are three quick tips for developing email messages for today's audience. Get over yourself. "I was promoted to VIP because of the detailed and complex email … Continue reading 3 Tips for Great Email Content